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Employee Advocacy Approach To Workers’ Compensation The workers’ compensation industry continues to shift to an employee advocacy-based model for claims, disability and nurse case management. That’s good news, as ...
TPA/Carrier Claims Culture Impacts Client Outcomes It is widely understood that the performance of a TPA/carrier’s claims staff impacts the success of a workers’ compensation program. When evaluating if a claims ...
Create a Workplace That Learns from Mistakes Mistakes happen. As frustrating as that may sound, mistakes are inevitable because humans are imperfect beings. In fact, most crashes and injuries are the result ...
What if Culture is Not Your Problem? When a motor carrier starts seeing a trend in vehicle crashes, employee injuries, or even turnover, it is easy to look at the company’s culture as the cause and ...
Ask the Safety Rep: Starting an Incentive Program An employee safety incentive program, if part of a larger risk management strategy, can enhance your safety culture. On the other hand, if not designed, ...
Using Safety Incentives for Commercial Motor Vehicle Drivers How are you promoting safe driving within your organization? Changing behavior requires creativity and constant reinforcement. Consider fleet safety incentives to ...
Rules of the Road Include Professionalism & Safety ‘Knights of the Road’ refers to a period when truck drivers had a knightly reputation for always being helpful and courteous professionals to fellow motorists. ...
Generational Leadership for a Diverse Workforce Motor carriers are not strangers to the challenges of leading a multi-generational workforce. Each group of workers have its own unique set of characteristics and ...
Do Employees Understand Your Business Acumen? Business acumen is an in-depth understanding of how a company operates, what drives its business decisions, how it generates revenue, and how it is exposed to ...
What Message is Your Driver Screening Sending to Applicants? With driver turnover being an issue for most motor carriers, coupled with the lack of new talent entering the industry, screening applicants remains critical to a ...

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