Generational Leadership for a Diverse Workforce


Motor carriers are not strangers to the challenges of leading a multi-generational workforce. Each group of workers have its own unique set of characteristics and values, which are reflected in the group’s likes, dislikes, and attitude towards work.

Because of each group’s uniqueness, a one-size-fits-all leadership style may not produce the best results. Leaders must be dynamic in their approaches and apply the appropriate leadership style to the person in front of them. A key to success is engaging all employees and building individual relationships to better understand what motivates each employee to perform at his or her best. This approach will not only help improve communication and operational effectiveness but also help you grow as a leader. Below is some brief insight into each generation and some leadership tips to consider.