Why Character is so Important for Underwriting Surety Bonds

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I remember receiving a particular account submission some years ago. The agent told me I was going to see some distress in their financial trend, but there were extenuating circumstances. The contractor’s significant other had been very ill for some time and the contractor’s focus had shifted to her and things slipped on the management side of the company. Sadly, his love had passed away and he was now back fully engaged in his business. Would we consider bonding his company?