Motor carriers are required to conduct an annual inquiry and review of a driver’s overall driving record to comply with the requirements of 29 CFR Part 391.25. Typically, this annual task consists of reviewing all known moving violations and motor vehicle accidents. This is a good start, but employers can go a lot further to invest in a driver’s success.

Sitting a driver down to review their entire performance over the past year is a great opportunity to provide invaluable feedback, praise the good things the driver is doing and call attention to the areas needing improvement. From roadside inspections and fuel mileage to customer service and training, there are several metrics that can help paint an accurate picture of the driver’s overall performance beyond a simple MVR check.

After reviewing the past year, driver managers can use this opportunity to discuss individual goals for the year ahead. One way to do this is by using the SMART model for goal setting. SMART is an acronym for specific, measurable, attainable, relevant, and time-bound. By using this model, performance goals become less nebulous and drivers will have clear guidance on expectations.