Ask the Risk Manager


What can I do to protect my company from identity theft? That's a great question. This issue recently came up when a motor carrier was contacted by a third-party administrator (TPA) who was requesting unlimited access to the motor carrier’s intranet so it could file, process, and handle claims. Specifically, the TPA requested the motor carrier’s website login and password information to obtain information and documentation for a claim. This raised a red flag with the motor carrier, rightfully so. Before granting access to sensitive company data or agreeing to do business with anyone, you need to take steps to protect your identity from cyber criminals and other thieves to ensure the brokers, carriers, shippers, and receivers you do business with are legitimate.